Service levels

Simple, predictable infrastructure.

No hidden fees. No surprise charges. Just reliable service that runs 24/7.

Base service

Foundation

Make the lights turn on.

$650/month
  • Website operational
  • Google Business Profile
  • Basic analytics
  • CRM setup
  • Monthly check-in
Get started
Most common
Operational service

Full grid

Handle load and continuity.

$1,650/month
  • Everything in Base
  • Missed call text-back
  • Automated review requests
  • Booking/appointment integration
  • Tool integrations (POS, etc.)
  • Lead nurture sequences
  • Weekly performance reports
Connect to the grid
Infrastructure plus

Scale

Compounding advantage.

$2,500/month
  • Everything in Operational
  • Advanced automation flows
  • Custom integrations
  • Paid advertising management
  • Multi-location support
  • Priority support
  • Dedicated account manager
Contact us
What your statement looks like

Clear, readable, predictable.

arugami

Digital utility service statement

Statement period

Mar 1 – Mar 31, 2024

Account

123-456789-00

Business

Soprano's Pizza & Pasta

Service status
Uptime 99.9%Outages 0
Automated Services
Agent runtime82.5 hours
Automation executions980 calls
Customer Memory
Memory volume1.2 TB stored
Data in/out845GB / 312GB
Digital Lines
Active connections25 pipelines
Endpoint health99% integrity

Operational service

Monthly infrastructure

$1,650.00

Due Apr 15, 2024

Example statement. Actual metrics vary by business.

What your day looks like

The grid works while you work.

This is what happens when infrastructure runs your background operations.

A day in the life

24 hours of automation, zero effort

3:00 AMZZZ

Lead fills out form

Grid captures it
7:00 AMON

You wake up

Lead is already in pipeline
9:00 AMAFK

Customer calls, you miss it

Grid texts them back instantly
12:00 PMBUSY

Job completed

Review request sent automatically
6:00 PMOK

You check dashboard

Everything handled
Grid handled it
You saw results

The grid works while you sleep.

Common questions

Straightforward answers.

What tools do you integrate with?

Toast, Square, Clover, Google Business, and more. We connect to your existing systems so everything works together.

How does the text-back system work?

When you miss a call, we automatically text the customer within seconds. They can book, ask questions, or get info without waiting for a callback.

Can I change service levels?

Yes. Upgrade anytime. Downgrade with 30 days notice. No penalties.

What if I need something custom?

We don't do custom projects. That's not infrastructure. If you need bespoke work, we can recommend partners.

Is there a contract?

Month-to-month after initial 90-day onboarding period. Cancel anytime after that.

Ready to connect?

Start with a conversation. We'll assess your needs and recommend the right service level.